Privacy Policy

Privacy Policy

OSMLY – Business & Corporate Gifting

Company Name: Osmly BusinessJi Gifting Private Limited
Brand Name: OSMLY
Website: www.osmly.in

Effective Date: April 01, 2026

At OSMLY, operated by Osmly BusinessJi Gifting Private Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase products from our website, www.osmly.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

A. Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Mobile or telephone number
  • Company name, where applicable
  • Information you provide when contacting our customer support team

B. Order and Transaction Information

When you place an order, we may collect information such as:

  • Products purchased
  • Order details and order history
  • Billing and delivery information
  • Payment status and transaction details

Note: Payment information is generally processed by our third-party payment service providers. We do not intentionally store complete credit or debit card numbers on our own systems.

C. Technical and Usage Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited
  • Referring website or source
  • Date and time of website visits
  • Website usage and interaction data

D. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Operate and secure our website
  • Remember shopping-cart contents and preferences
  • Improve website performance
  • Understand visitor behavior
  • Provide relevant marketing or advertising, where permitted

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

2. How We Use Your Information

Osmly BusinessJi Gifting Private Limited may use the information collected from you for the following purposes:

  • To process and fulfill your orders.
  • To arrange product delivery and shipping.
  • To communicate with you about your orders, payments, and deliveries.
  • To provide customer support and resolve complaints.
  • To manage your account, if you create one.
  • To improve our products, services, and website.
  • To send promotional offers, product updates, and marketing communications, where permitted by law and in accordance with your preferences.
  • To prevent fraud, misuse, and unauthorized activities.
  • To comply with applicable legal and regulatory requirements.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers when necessary to operate our business, including:

A. Shopify

Our online store is powered by Shopify. Shopify may process personal information to provide and support the e-commerce platform.

B. Payment Service Providers

We may share relevant information with payment gateways and financial service providers to process payments securely.

C. Shipping and Delivery Partners

We may share your name, contact number, and delivery address with courier companies and logistics partners to fulfill your orders.

D. Technology and Service Providers

We may use third-party providers for:

Website hosting and maintenance

Website analytics

Customer communication

Marketing and advertising

Website security

These service providers are expected to handle information in accordance with applicable agreements and legal requirements.

E. Legal and Regulatory Authorities

We may disclose information when required by applicable law, legal proceedings, government requests, or to protect our legal rights and the safety of our customers.

4. Shopify and Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce infrastructure used to operate our website.

Third-party services integrated into our store may collect or process information according to their own privacy policies. These services may include payment gateways, shipping providers, analytics services, and marketing platforms.

We encourage you to review the privacy policies of relevant third-party service providers before using their services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information only for as long as reasonably necessary to:

  • Fulfill the purposes for which it was collected.
  • Complete orders and provide customer services.
  • Maintain business and transaction records.
  • Resolve disputes and enforce agreements.
  • Comply with applicable legal, tax, and accounting requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal obligations.

7. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including:

  • Requesting access to personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of information, where legally permitted.
  • Withdrawing consent for certain types of data processing.
  • Opting out of promotional communications.
  • Raising a complaint regarding the handling of your personal information.

To exercise these rights, please contact us using the details provided in the Contact Us section below.

We may need to verify your request before taking action to protect your information.

8. Marketing Communications

If you provide your contact details and consent to receive marketing communications, we may send you information about:

  • New products
  • Special offers
  • Discounts
  • Corporate gifting solutions
  • Seasonal gifting campaigns
  • Other updates from OSMLY

You may unsubscribe from promotional emails by clicking the unsubscribe link in the email or contacting us directly.

Even if you opt out of marketing communications, we may continue sending essential service-related messages, such as order confirmations, shipping updates, and important account notifications.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, services, or applicable legal requirements.

Any updates will be published on this page with a revised 01/04/2026

We encourage you to review this Privacy Policy periodically.

12. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Company Name: Osmly BusinessJi Gifting Private Limited
Brand Name: OSMLY
Website: www.osmly.in
Email: contact@osmly.in
Phone: +91-9891506004
Business Address: #31, FGM College Road, Jawahar Nagar, Mandi Adampur, Hisar, HR-125052