Thank you for choosing a gift from our Karwa Chauth collection! Here’s what happens after you place your order:

1. Customization & Personalization

   • Many of our Karwa Chauth gifts can be personalized with names, photos, or messages.

   • Your customization is carefully applied using UV printing, engraving, or high-quality finishing depending on the product.

2. Packaging

   • All items are securely packed in gift-ready boxes with protective cushioning.

   • Perfect for giving directly as a Karwa Chauth gift without additional wrapping.

3. Order Processing

   • Customization and preparation usually take 1–3 business days.

   • You will receive a confirmation email once your order is processed.

4. Shipping & Delivery

   • Free shipping is available across India.

   • Delivery timelines:

     • Delhi NCR: 2–3 working days

     • Rest of India: 3–6 working days

   • You’ll get a tracking ID to monitor your shipment.

5. Using Your Gift

   • Karwa Chauth gifts are ready to present directly to your loved one.

   • Keep delicate items away from direct sunlight and moisture to preserve quality.

6. Customer Support

   • For any queries, damages, or replacement requests, reach out to our customer support team at contact@osmly.in.

   • Claims for damaged or incomplete products should be made within 5 days of delivery.